Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • HP
    They are a great company to work with. They get customer service!
  • DC
    Helpful always
  • SV
    ...always courteous, professional and willing to help.

    “I just want to just want to thank your team for always being there in a pinch. You provide my auto and home owners insurance, and any time I need assistance you are only a phone call away, and always courteous, professional and willing to help. I never hesitate to recommend you guys to anyone asking for insurance. Specifically today I worked with Jacob, who was absolutely fantastic. Thank you for running a business that truly caters to and takes care of its customers!!

    -Siegert and Vanessa Van de Meerssche”

  • GT
    Spectacular team!

    “Spectacular team! I was involved in a minor vehicle collision late Friday evening. The response I received from Josiah was within minutes. I can’t express how grateful I am that he was able to provide all the details I needed on the spot. Thanks!

  • AH
    Very nice, helpful and professional.

    “Very nice, helpful and professional. Family owned business with good values and integrity. They got me a quote and policy with ease (general liability insurance ) for my gutter cleaning business. Thank you!

  • SM
    I recommend this firm to anyone!!!

    “Allen & Ballard insurance is the only place I do business at for all my company insurance needs! Josiah is the best in the insurance industry, customer service is excellent! I recommend this firm to anyone!!!

  • Johnna Chorba Profile Image
    Thank you for the past service and looking forward to many more years...

    “I have been with Allen & Ballard for almost 20 years – except for a brief period when I lived in SC. One of the nice things about moving back to NC was the fact that I didn’t have to search for an insurance agent. That process is arduous. I knew without a doubt I’d reinstate, Allen & Ballard. They are knowledgeable about their products and their rates are competitive. They explain their services well, noting the pros and cons, offering recommendations that are sensible and affordable.
    I trust them. They have been my advocate when I’ve needed them to address issues with another insurance company or even within Erie itself.
    Anne and I have had to pleasure of talking children, teenagers (as I added car insurance), divorce (as I removed insurance), moves and more moves. The introduction to her children as they stepped into the roles at the office. I have never personally meet Anne but she has added to the security and reassurance that when I NEED the insurance they provide I don’t have to worry that I, will be taken care of.
    Francesca has added another level of communication and is always pleasant and responsive.
    Thank you for the past service and looking forward to many more years of feeling shielded from what the world and life throws my way.”

  • Chris Thompson Profile Image
    5 Stars!
  • Ashley Pritchett Profile Image
    Five Stars!
  • Jennifer McElroy Frame Profile Image
    Awesome customer support, so easy to work with. Thank you.