Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
I can’t say enough about how friendly and professional they are.Julie D., Concord, NC“I have been with Alan and Ballard for over 15 years and they have always been wonderful to me for advice and help concerning issues or problems with car and home insurance. I have recommended them to several friends. I can’t say enough about how friendly and professional they are. Not happy with your insurance company? You will be if you are with Alan & Ballard.”
- CSIncredible customer service and range of products! I highly recommend!Craig S., Concord, NC
- HPThey are a great company to work with. They get customer service!Heritage P., Concord, North Carolina
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Thank you for the past service and looking forward to many more years...Johnna C., Concord, North Carolina“I have been with Allen & Ballard for almost 20 years – except for a brief period when I lived in SC. One of the nice things about moving back to NC was the fact that I didn’t have to search for an insurance agent. That process is arduous. I knew without a doubt I’d reinstate, Allen & Ballard. They are knowledgeable about their products and their rates are competitive. They explain their services well, noting the pros and cons, offering recommendations that are sensible and affordable.
I trust them. They have been my advocate when I’ve needed them to address issues with another insurance company or even within Erie itself.
Anne and I have had to pleasure of talking children, teenagers (as I added car insurance), divorce (as I removed insurance), moves and more moves. The introduction to her children as they stepped into the roles at the office. I have never personally meet Anne but she has added to the security and reassurance that when I NEED the insurance they provide I don’t have to worry that I, will be taken care of.
Francesca has added another level of communication and is always pleasant and responsive.
Thank you for the past service and looking forward to many more years of feeling shielded from what the world and life throws my way.”
5 Stars!Chris T., Huntersville, NC
Five Stars!Ashley P., North Carolina
Awesome customer support, so easy to work with. Thank you.Jennifer M., North Carolina- GW
- SGSheron G.Customer since Nov 2021
“Many thanks to Francesca for finding me much lower auto & renters insurance with a very well-known company! Everyone I dealt with in your office was very professional, knowledgeable and very responsive to phone calls. I would highly recommend Allan & Ballard to anyone seeking better rates from a great group of professionals. ”
- DMDanny M., TRINITY, NCCustomer since Jan 2016
“Allen & Ballard Insurance…Are a top notch insurance agency…there very quick at getting me anything I need as far as insurance goes these guys are awesome…and there great people I would highly recommend Josiah,Francesca,Ann,and Jacob to anyone needing any kind of Insurance…thanks for the great service guys.”
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