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Isenhour-Allen Insurance

Kathy Riser

Customer Service Representative

Kathy was born and raised in Erie, PA. She worked at the ERIE Insurance home office in Customer Service until 2003 when she transferred to Charlotte and to work as a Property and Workers’ Compensation Claims Adjuster.

She brought her many years of expertise to the Allen and Ballard team in 2023.

Her and her husband Rich have a daughter Kristina and son-in-law Lukas Duemmler and son Jared.

She has a special love for dogs and has volunteered for a local dog rescue and has fostered 25  dogs over the years.

She also volunteers as a lead dog puppy raiser for dogs that will become seeing eye dogs.

In her spare time, she enjoys hiking, walks on the greenway, a backyard full of wildlife- especially hummingbirds, horseback riding and family vacations. She is active in her local church and enjoys spending time with her family and friends.

Kathy Headshot
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Customer Reviews

I can’t say enough about how friendly and professional they are.

Julie Dover
Julie D

Incredible customer service and range of products! I highly recommend!

Craig S

Great prices. The staff is always friendly, knowledgeable, and dependable.

Shatavia McCraney
Shatavia M

They are a great company to work with. They get customer service!

Heritage P

Very nice, helpful and professional.

A Holmes