Customer Reviews

This is a true family run business, run by people who care for their clients and customers. I highly recommend Allen and Ballard for your insurance needs.

The team is helpful, friendly and has great energy. They make their customers feel valued. Someone is always there to pick up the phone and answer a question or resolve a problem quickly.

Great service, always friendly and helpful!

Your always quick to respond to what ever my needs are you seem to always have the answers to all of my questions I think I have been doing business with you 15 years now both my sons are with you now you guys and grills are great thanks

You have always helped me with any questions or concerns. You always answer the phone immediately and been polite.

You’ve been helpful and friendly. It’s nice to deal with you.

Since being customers, we’ve had a more personable experience than we’ve experienced with other companies in the past. We appreciate the personal phone calls, emails and customer portal messages that keep us up-to-date and informed about community trends and insurance tips . We also value the rates and elements of our policy; how they’re tailored to our unique needs, while still providing the important recommendations based on Allen and Ballard’s expertise in the field. We are very thankful to have been referred and will continue to refer others when the opportunity comes.

Always get a prompt reply. I appreciate not being bombarded with advertisements from Erie. Friendly folks who answer the questions. Very excited about the Feature Fifteen. I’m being rewarded for being a loyal customer and for my safe driving record.

You guys seem like family & I like that feel❤️ Your prices are are very affordable & I like that I can visit the office to talk with someone & not just over the phone with whoever??We we’re very please with the rep who came to estimate our damaged floor due to a dishwasher leakage.. Y’ALL THE BEST

Customer service!!